Shipping Policy

đźšš SHIPPING POLICY

Thank you for shopping with Quebec Essence!
We’re dedicated to ensuring your order is delivered quickly, safely, and efficiently. Please review our shipping policy below for details.

đź•’ PROCESSING TIME

  • All orders are processed within 1–2 business days (excluding weekends and public holidays).

  • Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking information.

🇨🇦 SHIPPING WITHIN CANADA

We currently ship across Canada only.
All orders are shipped via Canada Post or another trusted courier partner.

  • Estimated delivery time: 5–10 business days, depending on your location.

  • Remote areas may experience slightly longer delivery times.

  • Please note: delivery times may vary during peak seasons, public holidays, or due to unforeseen courier delays.

📦 ORDER TRACKING

  • Your order will typically be trackable within 1–3 business days after purchase.

  • Once your order ships, you’ll receive an email with a tracking number and link.

  • You can track your parcel directly via the Canada Post Tracking Portal or the courier’s website.

âť— IMPORTANT INFORMATION

  • Please double-check that your shipping address is correct at checkout.
    We cannot be held responsible for lost, delayed, or undelivered packages caused by incorrect address details.

  • Quebec Essence is not liable for courier delays, customs issues, or events beyond our control (e.g., severe weather, postal strikes, or natural disruptions).

  • If your parcel appears delayed or lost, please contact us — we’ll do our best to help resolve the issue.

🌎 INTERNATIONAL SHIPPING

At this time, Quebec Essence ships within Canada only.
We hope to expand to international destinations soon.

📬 CONTACT US

If you have any questions about your order or delivery, please contact our support team:
📧 quebecessence@gmail.com

Thank you for choosing Quebec Essence! 💙